PowerClip | returns and refunds

Assistance cases will be managed through these channels:
- Whatsapp assistance: 3339121150
- Email to powerclipmini@gmail.com
The customer has 15 working days to request assistance/return/replacement of the product within which we guarantee coverage (subject to authorization of the return/exchange).

All return/exchange requests sent after the above deadlines will be rejected and denied.

In any case, send a request to our assistance service via the indicated channels:
- first name
- surname
- order reference
In any case, our assistance service will manage the request which will be evaluated and the customer will subsequently receive a response.

Refunds will be made using the same payment method used for the purchase specifically:

- If you paid by card the refund will be made to the same card as the payment;

- If you purchased on delivery (it will not be possible to make a financial refund) but a discount voucher of the same value as the order will be given.

all information will be sent in chat via whatsapp to our assistance service on 3669075335


NB For cash on delivery, the refund will not be made in cash but will be given a discount voucher of the same value as the order.

Power Clip Customer Support