PowerClip | returns and refunds

Assistance cases will be managed through these channels:

- Whatsapp assistance: 3339121150

- Email to powerclipmini@gmail.com

The customer has 15 working days to request assistance/return/replacement of the product within which we guarantee coverage (subject to authorization of the return/exchange).

All return/exchange requests sent after the above deadlines will be rejected and denied.

In any case, send a request to our assistance service via the indicated channels:

- first name

- surname

- order reference

In any case, our assistance service will manage the request which will be evaluated and the customer will subsequently receive a response.

Refunds will be made using the same payment method used for the purchase specifically:

- If you paid by card the refund will be made to the same card as the payment;

- If you purchased on delivery (it will not be possible to make a financial refund) but a discount voucher of the same value as the order will be given.

all information will be sent in chat via whatsapp to our assistance service on 3669075335

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NB For cash on delivery, the refund will not be made in cash but will be given a discount voucher of the same value as the order.

Power Clip Customer Support